Newsroom interviews... Shirley Au, pharmacist educator

Q. Why did you decide to become a pharmacist?

A. I spent a lot of my childhood navigating the New Zealand healthcare system. I recall numerous interactions with healthcare professionals who patiently took the time to explain and ensure my understanding of various health matters. It not only gave me knowledge, certainty and reassurance, but also inspired me to provide the same level of care and support to others. So when it came to choosing a career path, I always knew I wanted to work in healthcare. Combined with my interest in chemistry and drug science, things just naturally lead me to pharmacy.

Q. Where did you train?

A. I trained at the University of Otago in Dunedin.

Q. Has the public’s attitude towards pharmacy changed over the years? If so, how?

A. I believe the public's value towards the professional knowledge of pharmacists has grown. There is definitely more appreciation for the extra services we provide and everything the pharmacy sector did to ensure uninterrupted supply of vital medicines and healthcare guidance for the community during one of the most challenging periods in the healthcare sector.

Q. Why did you choose to become an educator?

A. The role of pharmacist educator encompasses two areas which I am very passionate about, healthcare and education. As cliché as it sounds, I strongly believe knowledge is indeed power. Beyond empowering individuals to enhance their own lives, knowledge enables them to uplift those in their communities.

Q. What do you enjoy most about teaching?

A. I find the best thing about teaching is not only the sharing of knowledge, but also the process of learning along the way. It serves as a constant reminder that no matter where we are in life, there is always room to grow and discover. Aside from acquiring knowledge, there are all the different people we meet and connections we make along the way - all of which expands our perspectives, opening doors to new opportunities.

Q. In your opinion, what is the biggest achievement New Zealand pharmacy has had and why?

A. Over the years the New Zealand pharmacy sector has seen several notable achievements. Examples such as the introduction of pharmacy accuracy checking technicians (PACTs), electronic prescriptions and robotic dispensing all act to make pharmacy services more efficient, reduce bureaucracy and allow pharmacists to spend more time with patients and provide professional services.

Q. Anything you would like to add.

A. I look forward to collaborating with everyone in the journey of learning and growth.